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Poor work ethic and professional morals

I rarely visit this doctor because my concerns are often dismissed. During my last visit for a week-long severe headache, I was treated disrespectfully and asked to try migraine medication “to see if it worked.” The medication made my symptoms worse, and a very brief follow-up call the next day offered no solution, yet I was charged again.

A similar issue occurred with my son. We sent an urgent e-consultation late at night and, following advice from the emergency doctor, contacted the clinic early the next morning. We were given a same-day appointment but were not informed that the e-consultation had already been answered. As a result, we were charged for both the e-consultation and the in-person visit for the same issue within hours. This lack of communication shows poor work ethic and professional morals, with billing seemingly prioritized over patient care.